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- Store multiple delivery addresses.
- View and track your orders.
Once your order has been placed it will take 24-48 hours before this feature becomes available. Only orders for delivery may be tracked.
Complete the fields below in order to track your order:
Marvelous Middle Technology:
This patented technology by Restonic is a game-changer. By concentrating support on the center third of the mattress where the body exerts the most pressure, it ensures optimal spinal alignment and reduced pressure points, contributing to a more comfortable sleep experience.
Double Spring Unit:
The inclusion of a double spring unit indicates a sturdy and durable support system. This feature not only enhances the mattress's overall stability but also helps in evenly distributing weight across the surface, offering balanced support.
CASA Approval:
Endorsement from the Chiropractic Association of South Africa (CASA) is a significant endorsement. It serves as a mark of quality, assuring customers that the mattress has undergone scrutiny and meets specific standards for promoting spinal health and proper back support.
The Restonic Bali Medium Bed's combination of cutting-edge Marvelous Middle Technology, a robust double spring unit, and the recognition from CASA make it a compelling choice for individuals seeking a mattress that prioritizes support, comfort, and long-term durability.
General Specifications | |
---|---|
Mattress Comfort | Medium |
Mattress Topping | Pillow-Top |
Spring Technology | Bonnell Type Spring Technology |
Comfort Layer Composition | Polyurethane Foam Profile Cut |
Style | |
Mattress Fabric | Fabric |
Boxed / Shipping Dimensions | |
Gross Weight | 85 kg |
Height | 86 cm |
Length / Depth | 188 cm |
Net Weight | 83 kg |
Width | 183 cm |
Product Dimensions | |
Product Height | 86 cm |
Product Length / Depth | 188 cm |
Product Width | 183 cm |
We deliver nationwide!
When will I receive my delivery?
Once your order has been confirmed, your delivery will arrive within 2 to 5 days. If you’ve selected a Special Order product, your delivery will take between 10 and 15 days. These delivery details are visible with every product and at checkout for your convenience. Please remember that your order will be confirmed once we’ve received payment.
How will I know when my delivery will arrive?
You will receive an SMS with your delivery details and you will have the option to reschedule should the time not be suitable.
What if there is a problem with my delivery?
In the unlikely event that you receive an incorrect delivery or your product is damaged, please notify the us right away so that one of our Experts can resolve the problem for you.
You can reach us by:
Phone on 0800 222 888, or,
Email at sleepmasters@jdg.co.za
How do I qualify for the 120-Nights Sleep Happy Guarantee?
Be sure to add a Mattress Protector from Sleepmasters to your purchase when buying a new bed set or mattress valued at R4499 or more (normal selling price).
What happens after I've purchased my new bed and mattress protector?
Your bed will be delivered with your Mattress Protector by Sleepmasters or one of our approved delivery partners.
We try our best to make sure you receive your product in good order, but as we all know, unexpected things do happen! That’s why we encourage you to inspect the bed on arrival to ensure it is not damaged.
Once you’re happy, sign your proof of delivery and keep your signed copy (together with your proof of purchase) should you wish to exchange the bed at a later date.
Your new bed will take some time to adjust to your body, and we recommend that you sleep on it for a minimum of 30 nights to allow for this adjustment period.
What happens after the 30 Nights is up?
If between 31 and 120 Nights, you are not happy with your new bed or mattress, you may qualify for an exchange for one of equal or greater value.
What is excluded from the 120-Nights Sleep Happy Guarantee?
The Sleep Happy Guarantee only allows one exchange per bed set purchase.
It is important to remember that your replacement bed may not be at a lower price than that of the original purchase and any price differential can unfortunately not be made up with additional products or accessories.
The Sleep Happy Guarantee is not valid on warranty exchanges, clearance/merchandise, floor models, pillows or mattress protectors.
If I do qualify for the exchange, what happens next?
Should the price of the new bed be equal to or more expensive than the original bed, we will gladly complete the exchange once the full payment of the difference has been made.
Please also bear in mind that a 10% admin charge as well as a delivery fee will apply to your exchange transaction
What are the conditions for my exchange?
This is a kind reminder to purchase and use your mattress protector to protect your investment ;) Sleepmasters and our manufacturing partners will determine the status of the bed as a final step before the exchange can be process. If your bed set is found to be damaged, stained or unsanitary, it will unfortunately not qualify for the exchange.
What do I do when I want to exchange or return my purchase?
Should you wish to return your goods, please notify the Sleepmasters team right away. You can reach us by:
Phone on 0800 222 888, or
Email at sleepmasters@jdg.co.za
How long will it take to exchange?
Exchange turn-around times depend on stock availability, but we promise to get your new product to you as soon as possible! Your Expert will keep you updated along the way.
Don't hesitate to get in touch on 0800 222 888 if you require any other information.
120 Night Sleep Happy Guarantee
Try your new bed for up to 120 Nights, if you’re not happy we will exchange it!
How to qualify for the 120 Night Sleep Comfort Guarantee:
What is excluded from the 120 Night Sleep Comfort Guaranteed?
If you do qualify for the exchange, the following is important to take note of: